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What are registration holds and how can they be removed?

Answer ID 6617   |    Published 05/07/2012 05:17 PM   |    Updated 02/01/2024 03:53 PM

When registering for a course I'm told "You may not add or drop classes due to holds on your record"

My View Holds page lists holds on my record

How can I get these removed so I can register?

 

Holds are added to your record for a variety of reasons:

Generally, they indicate that a University office needs you to resolve something (pay a bill, return a book), do something (orientation), or see someone (advisement) before the hold can be removed.  To have a hold removed, contact the Originator for the hold after completing the indicated action.

Use the View Holds option in LoboWeb to get details about any holds you may have:
  • Login to my.unm.edu using your NetID and Password
    • Don’t have a NetID yet? Get one Here.
  • Click on the “Student Life” tab across the top of the myUNM web page.
  • Click on the red “LoboWeb” link in the middle of the page. [Please note any announcements that may be presented above the LoboWeb link.]
  • From the Student & Financial Aid Menu click on “Registration & Records”
  • Click on the "Registration & Records".
  • click on the link to the "Registration Portal"
  • click on "Check My Registration Status"
  • click on the "Term" for which you are checking your status
  • click "Continue"
  • The ORIGINATOR of the hold identifies the office that you will contact for details and to have the hold removed.
This page contains several pieces of information about any holds on your record:
  • Hold Type: See the table below for a complete list and how to resolve.  The most common types are:
    • Admissions, Incomplete: your admission packet is missing a final official document (high school or recent college transcript most likely), check your admission status in LoboWeb.
    • Advisement: there are several possible issues, contact your college advisement center for assistance.
    • Bursar, Past Due Amount: your bill is overdue, contact the Bursar for assistance.
    • Orientation: you need to complete required orientation, contact the Dean of Students Office for assistance.
  • From Date: This is the date the hold becomes effective.  Many advisement holds are added to your record early in the term but do not become effective (prevent registration changes) until later in the term.
  • To Date: This is the date the hold expires.  An expired hold will not normally appear on this page.
  • Amount: Not used
  • Reason: A very brief description of the hold reason.  The Originator will use this information to get you to the right resolution.
  • Originator: The office that requested the hold be placed.  Most commonly, this will be the Bursar (payment issues) or your college advisement center (registration, graduation, etc.).or 
  • Processes Affected: Holds may impact any combination of the following:
    • Registration: prevents adding and dropping courses.
    • Transcript: prevents issuance of official transcripts.  You may still request an unofficial transcript in person at the One-Stop or your Branch Registrar's Office.
    • A/R: prevents payments to UNM.
    • Application: prevents application to UNM.

Hold Type

What does it mean?
(most often, other explanations possible)

How to resolve?

 Admissions, Concurrent

You are classified as a concurrent (high school/college) student.
For information, contact the Dual Credit Coordinator at your campus.
Main: dualcredit@unm.edu UAEC Room 170, Building 85
Valencia: dcva@unm.edu or 505 925 8580
Gallup: gallupadmissions@unm.edu
Taos: kelseymead@unm.edu 575 737 3775
Los Alamos: ltepley@unm.edu or 505 662 0332

 Admissions, Incomplete

You were admitted without final semester grades from your last institution.

Provide a copy of your final transcript to the Admissions Office.

 Admissions

There is some other issue with your admission.  More information may be present in the Reason field.

Contact the Admissions Office at the campus listed as Originator.

 Advisement

You need to contact an academic advisor.

 Contact the Advisement Center listed as the Originator.

 Bursar:

  • Past Due Amt
  • Collections
  • Returned Item
 There is an issue with your account.  For more information on these holds click here.
Contact the Bursar's Office.
 Dean of Students You are a witness to or involved in an alleged violation of the UNM Student Code of Conduct Contact the Dean of Students at the campus listed as Originator.
 Library There are pending fines or unreturned books. Contact the Library at the campus listed as Originator.
 Orientation Required new student or transfer orientation is not complete. Contact the office or campus Admissions Office listed as Originator.
 Records

There is some issue with your record.  More information may be present in the Reason field.

 Contact the Albuquerque campus Registrar's Office.
 Registration

There is some issue with your record.  More information may be present in the Reason field.

 Contact the Registrar's Office at the branch you are attending.
 Registrar

There is some issue with your record.  More information may be present in the Reason field.

 Contact the Registrar's Office at the branch you are attending.
 Do not recalculate GPA Your undergraduate and graduate work needs to be evaluated to ensure accuracy. Contact the Registrar's Office or request a transcript to begin the verification process.  This process normally takes 3-5 business days.
 Verification Your record contains both online and offline (pre-Summer 1983) information and requires verification. Contact the Registrar's Office or request a transcript to begin the verification process.  This process normally takes 3-5 business days.





 
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